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How Customer Services Call Centers Can Improve Your Bottom Line

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When considering any customer services call centers for your needs, one good rule of thumb is to pretend that you are an actual customer. What would you expect from representatives that you were dealing with? You’d want high quality service, minimal wait time, soft spoken and fluent English in a calming tone, and a rep …

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Normally, this blog deals with lawsuits and lawsuit funding, also known as litigation funding, legal loans or any one of a dozen more names.  But a fight is brewing in Washington, D.C. that will affect every American.  So today I intend to address it.     Last year, Congress passed the Dodd-Frank Financial Reform Bill.  …